The Removal of Broadcom Wireless Utility Cannot Continue Due to Error Code updateccp 63

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Hi,

Thank you for using Windows 10.

We appreciate your efforts. I would like to inform you that in the scenario which you've mentioned, Running in compatibility mode should have ideally have resolved the issue but as you've already tried it, I suggest you to

Run the Network Troubleshooter and check if that helps.Here is the steps:

  • Click on Start button and type Troubleshoot and select Troubleshooting.

  • Click on Network and Internet, click on Network Adapter..

  • Follow the onscreen instructions.

If it doesn't help, then you may try following the below mentioned link and check:

http://answers.microsoft.com/en-us/windows/forum/windows_10-networking/after-upgrading-from-windows-81-to-windows-10-no/42b1852e-4faa-47a2-85ca-dc8e190c7c27?tm=1438386871715

Let us know the updated status and we'll be happy to help you further.

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Thank you for your clear and quick reply, especially the hyperlink to the netcfg suggestion and troubleshooter.

- The troubleshooter mentioned issue 68309 but said that everything's working :-/

- I didn't see the DNI_DNE protocol in the netcfg list, nor in Regedit

And unfortunately the network remains undetectable.

I do think though that the problem is linked somewhere with the registry

Is there some other command I can run to send you more details, or the network diagnostics or network configuration logs?

Thanks again

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Hi Navneet,

I'm in the same predicament, with the same exact machine.

The ASUS X205TA came with Windows 8.1, bing edition. It was running great, then I received the go ahead to upgrade to Windows 10.

This was the 5th machine in my local network that got the upgrade nod, every other machine, whether running Windows 7 or 8, upgraded just fine and were running great.

So I gave it the go-ahead, it used a 32GB MicroSD card I inserted for the rollback folder $WINDOWS.~TMP.

Everything was running great until a Microsoft Update messed up the Broadcom drivers. I tried everything that I found on the Net, and I mean everything. Giving up, I contacted ASUS, the tech support person told me to get an RMA to send the laptop back.

You heard that right, send the laptop back because of a driver issue. So I told them to stuff it and proceeded to do a clean install of Windows 10. The install went fine, I used the rollback folder, which had 8.1 drivers, to update any hardware not recognized. The same exact thing happened, worked great for a few days, then Windows update kicked in and screwed it all up again.

Now I can't rollback to Windows 8.1, the Windows 10 upgrade blew away my 8.1 recovery partition, and no matter what I've tried, it can't recognize the $WINDOWS.~TMP folder as a legitimate rollback folder.

So Mr. Anand, being a Microsoft Support Engineer, how do I rollback to Windows 8.1 in my predicament, because ASUS and Microsoft are just making us run in circles, and it's your mistake for allowing this perfectly running machine to get an upgrade.

Navneet, if I can't rollback to Windows 8.1, this machine will get the Debian "Jessie" treatment, because I've just about had it with suggestions, I need solutions.

Thanks.

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Do you know if we will be informed when an update fixing this problem is available or ASUS has a new driver available?

Thank you

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Hi,

Just wanted to give a status update.

Being in the IT business for over 30 years, I was able to secure a Windows 8.1 with Bing image. But we have a problem, Windows 10 has made it impossible to boot off a USB drive now. There is no way to configure the Bios to select the USB drive as a bootable device, thanks Microsoft.

So I ran setup from within Windows 10, set compatibility mode to Windows 8 on the setup.exe file and ran it with administrator privileges. Same deal guys, it appears Windows 8.1 inherits the same WiFi issues from Windows 10, bummer.

This laptop is officially a brick, maybe I can use it as a Frisbee or something. Had this been the first computer to go through the upgrade process, you can bet the other computers in my local network would of told the GWX app to take a flying leap off the Space Needle. As it sits now, I'm about to revert some of my computers to Windows 7 before the 30 day limit expires.

Windows 10 has left a bad taste in my mouth, I'll not be recommending the upgrade to any of my clients nor family and friends.

PS. Using the $WINDOWS.~TMP rollback folder that Windows 10 created on the initial upgrade process and reading up on WimBoot, I may have a way to rollback past the 30 days, a how-to may ensue in the coming weeks.

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Manually uninstall the Broadcom driver (check the delete the driver software checkbox).   Then install the WiFi driver for Windows 8.1 from the ASUS Support site.   Reboot and WiFi will work fine.

--A.J.

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Hi A.J.,

This is the error message I've been getting:

Error "Update.cpp 1203" has occurred and Setup cannot continue.

What does this mean?

Thanks.

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I know this isn't ideal but if it is a laptop and it has USB ports buy a cheap wireless dongle and use it until there is a fix. I am having this same issue but on my Asus tablet without any USB ports so that isn't an option for me.

Derek Smith

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I have a SONY VAIO DUO 13 which equip the same Broadcom wireless adaptor.

I upgraded it to Windows 10 from Windows 8.1 but wireless won't work when I start up the laptop. I had to disable and enable the adaptor to make it detects the wireless network. I forgot the version of the driver, only remember it was a version released in 2015.

I then downgraded it to 5.93.99.204 Download from Sony here

Startup was ok but couldn't browse the internet. Ping to local gateway was very unstable... from 4ms to over 1000ms.

Finally found a version that worked 5.93.97.187,

but it breaks the wireless display.........

Sam Wong

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I have the same problem, but on an Asus VivoTab 8 (M81C). The Realtek USB driver is the USB ethernet adapter. I've tried removing the device, deleting the driver, letting Windows install a new driver from Windows Update. I've tried the Windows 8 driver from Asus. Nothing works, unless I roll it back to Windows 8. I've also tried a Windows 10 recovery, deleting everything (which is where I'm at now) - which makes a clean Windows 10 install. Note that this is 32 bit Windows.

Right now, my tablet with an Ethernet cord tether kind-of defeats the purpose of a tablet.

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Source: https://answers.microsoft.com/en-us/windows/forum/all/windows-10-compatibility-problem-broadcom/948726c8-bba9-4e8f-ae10-bec029b17efc

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